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Experience

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My Epiroc

Epiroc is a Swedish company that makes equipment for mining and construction, with a focus on automation and electrification. It operates worldwide, driving innovation and efficiency.

Epiroc is a Swedish company that makes equipment for mining and construction, with a focus on automation and electrification. It operates worldwide, driving innovation and efficiency.

Epiroc is a Swedish company that makes equipment for mining and construction, with a focus on automation and electrification. It operates worldwide, driving innovation and efficiency.

Why we start this project?

Many of our customers were still relying on manual or traditional methods for inspections, shift tracking, and reporting. This highlighted a clear opportunity to introduce a modern digital solution to streamline operations, enhance visibility, and boost efficiency. The market demand was strong—and largely underserved.

My Epiroc is not just a platform for direct customers; our vision is to build an entire ecosystem of My Epiroc users. This includes dealers, customer administrators, global customers, and various roles across the customer organization.

Many of our customers were still relying on manual or traditional methods for inspections, shift tracking, and reporting. This highlighted a clear opportunity to introduce a modern digital solution to streamline operations, enhance visibility, and boost efficiency. The market demand was strong—and largely underserved.

My Epiroc is not just a platform for direct customers; our vision is to build an entire ecosystem of My Epiroc users. This includes dealers, customer administrators, global customers, and various roles across the customer organization.

Many of our customers were still relying on manual or traditional methods for inspections, shift tracking, and reporting. This highlighted a clear opportunity to introduce a modern digital solution to streamline operations, enhance visibility, and boost efficiency. The market demand was strong—and largely underserved.

My Epiroc is not just a platform for direct customers; our vision is to build an entire ecosystem of My Epiroc users. This includes dealers, customer administrators, global customers, and various roles across the customer organization.

My Role

Led the product development end-to-end—from research to launch—delivering 20+ key features across three digital products: My Epiroc, Fleet+, and Drill Tracker/Tunnel Tracker.

Team:

  • Product Manager

  • Product Owner

  • Scrum Master

  • Lead UX Designer (me)

  • Development Team (5–7 developers)

  • QA Tester

I also led and mentored a team of 3–5 designers in building a scalable design system, ensuring consistency and supporting the product’s long-term growth and evolution.

Business impact

Launched in 2024, My Epiroc secured 2,000+ business subscriptions in just three months, generating multi-million-dollar revenue.


Its success paved the way for new digital solutions like the Underground Management Tunnel Tracker, strengthening Epiroc’s position as a market leader.

Let's take a look

Let's take a look

Let's take a look

How My Epiroc supports our customers.

How My Epiroc supports our customers.

How My Epiroc supports our customers.

Want to see more about my design process and how I iterated on the designs?

View full case study deck

Design system

Design system

Building a Scalable Foundation

Building a Scalable Foundation

Results & Impact

🔧 Design & Development Efficiency

 Streamlined workflows and optimized resource allocation—resulting in a significant reduction in both design and development time.

🤝 Rapid prototyping

 We built our own UI library using Storybook, allowing developers to easily explore and test components. This enabled rapid prototyping by reusing existing elements, fostering faster experimentation and implementation.

🎯 Product Consistency

 Established a cohesive visual language across all platforms, reinforcing brand identity and creating a more trustworthy, unified user experience.

Results & Impact

🔧 Design & Development Efficiency

 Streamlined workflows and optimized resource allocation—resulting in a significant reduction in both design and development time.

🤝 Rapid prototyping

 We built our own UI library using Storybook, allowing developers to easily explore and test components. This enabled rapid prototyping by reusing existing elements, fostering faster experimentation and implementation.

🎯 Product Consistency

 Established a cohesive visual language across all platforms, reinforcing brand identity and creating a more trustworthy, unified user experience.

Take away from this project

Simplification isn’t always the answer—some workflows require complexity. Deeply understanding the domain and your end users is essential. Aligning your design strategy with business goals ensures meaningful, impactful solutions.

Let’s Create Something Great Together!

Contact me

© 2025 Chang Plus Design

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Mail

Let’s Create Something Great Together!

Contact me

© 2025 Chang Plus Design

LinkedIn

Website

Mail